FRONT END/RECEIVING LEAD CLERK

Kroger • Westmont, IL

95d

About The Position

The position involves receiving and verifying grocery vendor deliveries efficiently and accurately. The role also includes performing various functions in Produce, Point-of-Sale, and Receiving that contribute to the store's financial best interests. The employee is expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Minimum effective interpersonal, communication, and customer service skills.
• Ability to work in a fast-paced environment and be a team player.
• Sound judgment and decision-making skills.
• Ability to read and interpret documents; basic math skills.

Nice To Haves

• High school education or GED.

Responsibilities

• Receive and verify grocery vendor deliveries for quality, count, and condition against invoices.
• Perform functions in Produce, Point-of-Sale, and Receiving.
• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions.
• Greet customers in a genuine and friendly manner throughout the store.
• Assist customers by escorting them to products, performing price checks, and loading/unloading heavy items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment such as pallet jacks, box cutters, forklifts, mops, and brooms according to company guidelines.
• Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
• Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.
• Log irregularities, discrepancies, shortages, and damaged shipments; process credits and document vendor resolutions.
• Deliver product to applicable storage/work load areas and manage damaged/spoiled product per policy.
• Maintain general housekeeping and sanitation standards; keep all areas clean and clear.
• Assist in responding to emergencies and potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Be knowledgeable of the nature and duties of every department position.
• Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
• Comply with and reinforce all food safety, sanitation, and safety regulations according to company and health code regulations.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED