Front End Manager

K-Va-T Food Stores • Chattanooga, TN

99d

About The Position

The Front End Manager at Food City is responsible for promoting and maintaining efficient and courteous service to customers, ensuring that the policy of 'No more than two customers waiting in line' is always followed. This role involves supervising and monitoring the total functions of the front end, including cashiers, courtesy clerks, and fuel associates. The manager will also oversee the computer room operator and coordinate lane pick-ups, maintain security of safe and change funds, and ensure compliance with security policies and procedures. The position requires accountability for the security of all safe combinations, keys, and numbers entrusted to the manager. Additionally, the Front End Manager will promote the use of ValuCard, monitor coupon handling procedures, and maintain good housekeeping on the front end, ensuring clean check stands and store fronts. The manager will also enforce company dress code policies and ensure that all funds are maintained and secured, while following all policies regarding rental equipment and age-restricted product sales. Other responsibilities include assisting in maintaining proper inventory levels, verifying funds received from the bank, and facilitating incoming phone calls.

Requirements

• Must be 18 years of age or older.
• Ability to meet standard physical and mental demands.
• Ability to understand and follow verbal and/or written instructions.
• Ability to perform routine and repetitive tasks.
• Ability to interact with various levels of individuals daily.
• Ability to attend on-site work during scheduled shifts.

Responsibilities

• Promote and maintain efficient and courteous service to customers.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Maintain security of safe and change funds.
• Count safe during scheduled shifts.
• Enforce security policies and procedures for store safes.
• Ensure all cash, deposits, and pick-ups are properly handled.
• Cash and approve checks and monitor check cashing procedures.
• Promote use of ValuCard.
• Monitor and enforce coupon handling procedures.
• Promote and maintain good housekeeping on the front end.
• Ensure adequate number of shopping carts on front end.
• Enforce company dress code policies.
• Follow all policies regarding rental equipment.
• Enforce laws regarding the sale of alcoholic beverages and tobacco products.
• Maintain policies for Charge Accounts and various payment methods.
• Assist in maintaining proper inventory levels in customer service area.
• Follow procedures for handling two-party checks and payroll checks.
• Ensure front end associates take scheduled breaks and lunches.
• Verify all funds received from the bank.
• Answer and facilitate all incoming phone calls.
• Enforce company policies regarding child labor laws.
• Assist in giving produce tests to cash register operators.
• Keep checkout lines moving efficiently.
• Assist cashiers in unloading shopping carts.
• Enforce anti-money laundering policies.

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: No Education Listed