Front End Manager - Grand Junction, CO.

Albertsons • Grand Junction, CO

281d

About The Position

The Front End Manager position at Albertsons Companies is responsible for ensuring that all customers receive fast, friendly, and accurate checkout service. This role involves managing and scheduling the duties of Front-End Clerks, Courtesy Clerks, Customer Service Clerks, Head Clerks, Bookkeepers, and all other Front-End Management. The manager oversees daily cash handling, balancing, reconciliation, and payroll reports while supporting store sales and the overall operating plan. The position is hourly and bonus eligible, located in retail stores, and reports to the Store Director.

Requirements

• Strong communication, leadership, team building, and interpersonal skills.
• Ability to maintain composure under pressure.
• Ability to deal with the public and project a positive image.
• Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
• Ability to stand or walk for long periods of time.
• Ability to operate and troubleshoot PCs and check stand equipment.
• Knowledge of interviewing techniques and basic employment law.
• Ability to analyze and gather facts for recommending disciplinary action.
• Good understanding of Company practices and in-depth understanding of Front-End policies and procedures.
• Knowledge of product variety and perishability, safety and sanitation procedures.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Promotes Company's philosophy of personalized service.
• Provides fast, friendly, courteous, and excellent customer services.
• Handles customer relations, performs checking duties and supervisor functions on cash registers when necessary.
• Engages in suggestive selling and other sales techniques.
• Directs and supervises front end activities including monitoring customer traffic and service level.
• Coordinates and implements front end and service programs.
• Ensures cleanliness, safety, and appearance of Front-End physical area.
• Monitors inventories and ordering Front End supplies and merchandise.
• Handles and is accountable for cash flow and controls including safe transactions.
• Assists with the interviewing and hiring of front end and courtesy clerks.
• Trains front end management, front end and courtesy clerks and monitors their compliance.
• Supervises employees assigned and makes recommendations for employment status changes.
• Responsible for achievement of budget goals for labor, cash variation, check expense, and supplies.
• Enforces dress and grooming standards for all employees.
• Responsible for compliance with company policies, procedures, and applications in the Front End.

Benefits

• Great pay
• Flexible schedule
• Training Opportunities for career development
• Health and welfare benefits for eligible employees
• Leisure time activity discounts

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers