Front End Lead

SOUTHERN OREGON GOODWILL INDUSTRIES•Ashland, OR

2d•$17 - $17•Onsite

About The Position

Now Hiring: – Front End Lead - Southern Oregon Goodwill® Are you ready to lead with purpose and passion? Join our fast-paced, high-energy team at Southern Oregon Goodwill and help us turn donations into jobs! We're looking for a dynamic Front End Lead who thrives in a mission-driven environment and is ready to make a real impact in their community. What You’ll Do: As a Front End Lead, you’ll oversee daily store operations, drive sales, and lead a team committed to excellence. You’ll play a key role in supporting our mission to enable employment by providing opportunities for personal and professional growth, while committing to sustainable practices. Why Goodwill? At Southern Oregon Goodwill, we’re more than a retail store—we’re a community resource. Every item sold helps fund job training and employment programs for people facing barriers to work. When you join our team, you’re not just starting a job—you’re building a career with purpose. Our Mission is to enable employment by providing opportunities for personal and professional growth, while committing to sustainable practices.

Requirements

Must have sufficient knowledge of brand-name clothing, collectibles, antiques, and other items to be able to determine worth and quality.
Speak and understand the English language sufficient to read materials, communicate with customers and coworkers.
Perform simple mathematical calculations.
Ability to operate and be certified in powerlifting equipment.
High school diploma or equivalent.
2 years recent experience in a Goodwill production or retail system.
Experience operating various production equipment, including electronic cash registers and other retail sales equipment.
Basic proficiency in Word, Outlook Mail and Calendaring.

Nice To Haves

Previous retail leadership production or comparable experience preferred.

Responsibilities

Performs a variety of production and retail duties, including but not limited to such tasks as customer service, cashier, sorting donated items, pricing, rotating items, working retail sales floor, dressing room upkeep, maintenance of department equipment, and inventories.
May work independently without the benefit of additional workers and without direct supervision.
Ensures sales floor functions run smoothly and effectively without sacrificing customer service and efficiency.
Trains and may directly supervise the retail associates and program participants. Provides input to store manager regarding employee performance.
Ensures each customer receives outstanding service by providing a friendly and clean environment, greeting, and acknowledging every customer, and all other aspects of customer service.