At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs; it's about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence. For the Front End Lead, this means being responsible for providing excellent customer service, supporting and guiding cashiers, resolving issues, ensuring register accuracy and front-end cleanliness, and helping train staff while maintaining strong knowledge of the store and its products.
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Industry
Food and Beverage Retailers