FRONT END/DEPT LEADER

Kroger • Los Angeles, CA

427d

About The Position

The Front End/Dept Leader at Ralphs is responsible for creating an outstanding customer experience by embracing a customer-first strategy. This role involves supervising the front-end department, achieving sales and profit goals, and ensuring a safe and clean environment for customers. The leader will drive performance, monitor quality assurance standards, and uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations
• Retail or Customer Service experience
• Front-end experience

Nice To Haves

• High school diploma or equivalent
• Front-end Supervisor experience
• Management experience
• Retail experience
• Second language: speaking, reading and/or writing

Responsibilities

• Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Achieve the Front-end performance goals and best practices.
• Drive the department in reaching sales and profit goals established for the department.
• Monitor all established quality assurance standards.
• Direct and supervise all functions, duties, and activities for the Front-end department.
• Responsible for the execution of best practices, goals, and established standards for the department.

Benefits

• Opportunities for career growth
• Diverse team environment
• Supportive work culture

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 101-250 employees