Front End Coach

Walmart

82d • $65,000 - $80,000

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role also emphasizes exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by managing budgeting, forecasting, and controlling expenses, while also ensuring effective merchandise presentation and operational processes. The role includes hiring, training, and mentoring associates, ensuring compliance with company policies, and fostering a culture of belonging and integrity.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training for facilities that sell firearms.
• Current state issued Certificate of Eligibility for facilities that sell only ammunition and have state specific requirements.

Nice To Haves

• Experience supervising associates for 20+ individuals.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates.
• Tour stores and provide feedback to associates.
• Communicate and collaborate with all levels of associates regarding store operations.
• Introduce and lead company change efforts.
• Model and demonstrate exceptional customer service standards.
• Manage customer service initiatives and ensure customer needs are resolved.
• Drive financial performance and sales by reviewing and evaluating Profit Loss statements.
• Assist in budgeting, forecasting, and controlling expenses.
• Ensure effective merchandise presentation and operational processes.
• Hire, train, and mentor associates.
• Ensure compliance with company policies and procedures.
• Foster a culture of belonging and integrity.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees