FRONT END/BOOKKEEPER

Kroger • Lake Forest, CA

105d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return. Embracing the Customer 1st strategy is essential, as is encouraging associates to deliver excellent customer service. The position requires verifying, balancing, and reporting all pertinent information regarding sales, paper and cash assets, and related documents. The candidate will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Ability to use 10-key adding machine by touch.
• Knowledge of basic math (counting, addition, and subtraction).

Nice To Haves

• Bookkeeping or clerical experience.
• Customer Service Experience.
• Second language (speaking, reading, and/or writing).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Verify, balance, and report all pertinent information regarding sales, paper and cash assets and related documents.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash reports.
• Report sales and register transactions to the Store Manager or Division Cash Management Office in a timely manner according to company policy.
• Maintain Kronos and Timekeeping daily and finalize store weekly payroll.
• Assist management team with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages/overages in accordance with company policy.
• Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, etc.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to all local, state, and federal laws, and company guidelines.

What This Job Offers

• Industry: Food and Beverage Retailers