RETAIL - FT FRONT END ASSOCIATE 1 (80262)

SPECS FAMILY PARTNERS LTD

1d•Onsite

About The Position

The individuals who perform this job provide extraordinary shopping experiences to our guests and exceptional service at the time of checkout. This role involves a wide range of duties from operating cash registers and handling transactions to assisting guests, maintaining the sales floor, and ensuring compliance with company policies and safety regulations. The position requires a commitment to customer service, teamwork, and efficient task management in a fast-paced retail environment.

Requirements

Must be over the age of 21 to work at Spec's (State law).
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
Ability to calculate discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service.
Patience, friendliness, and an outgoing personality.
Self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Must maintain a valid TABC Beverage Sellers Permit.
In some cases, must maintain a valid Food Handlers Permit.
Physical ability to stand for most of the shift, walk, and bend.
Physical ability to use arms, hands, and fingers to feel, handle, reach, and lift.
Physical ability to lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools.
Physical ability to push and/or pull 50-100 pounds or more occasionally.
Physical ability to communicate with and understand team members and guests.
Physical ability to see product and payment methods.
Physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.

Nice To Haves

Cashiering experience
High school diploma or a general education degree (GED)
Bilingual skills

Responsibilities

Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
Greet guests with a smiling face and helpful demeanor, use our Guest Services script based on the division in which they serve.
For Specs locations: offer the 5% discount, ask for the Specs Key, call the guest by name (if possible), offer additional items, offer the opportunity to give to the charity of the month, and thank the guest for their business.
Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices.
Ensure proper pricing by scanning the correct barcode.
Properly use and maintain computers, registers, and scanner equipment.
Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest.
Redeem coupons and weigh produce items when required.
Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest.
If necessary, check acceptable identification, use 36 sign-in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs.
Receive cash, checks, debit cards, credit cards, or gift cards.
Issue receipts and any change due.
Accurately count change back to the guest.
Bag or box merchandise, being business-minded when using bags and bottle protectors.
Assist with carry-outs when needed and feasible.
Compute and record totals of all transactions on daily record sheet.
Call the code for a cash drop as soon as the limit has been reached in order to maintain proper till balance.
Keep work area clean and neat and do not overstock counter with merchandise.
Count down drawer at end of shift and prepare final drop.
Answer questions and provide information to guests.
May resolve guest complaints with courtesy and respect.
Avoid conversations with coworkers when guests are present.
Avoid use of personal cell phone while on the sales floor.
Stock shelves and check price tags as needed.
Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.
Prepare assigned areas for inventory and assist in the inventory process if needed.
Carry out directives of management efficiently.
Fulfill responsibilities with care and attention to detail.
Practice teamwork and cooperation with others.
Possess time management skills and be able to prioritize tasks.
Ability to manage stress in a fast-paced environment.
Stand for most of shift, bend and walk occasionally. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more occasionally. Communicate with and understand team members and guests. See product and payment methods.
Work in accordance with all safety regulations of Specs Family Partners and OSHA.
Perform other projects and tasks assigned by management, including cleaning restrooms.
Attendance and timeliness are required.