FRONT END/4TH PERSON

The Kroger Co. Careers • Moorpark, CA

118d

About The Position

The position involves creating an outstanding customer experience through exceptional service. The individual will establish and maintain a safe and clean environment that encourages customer return. Responsibilities include assisting the Customer 1st Manager in reaching sales and profit goals for the department and monitoring all established quality assurance standards. The role also involves directing and supervising all functions, duties, and activities for the Front-end department, supporting day-to-day operations, and executing best practices and goals established for the department. Additionally, the individual will accept full responsibility for the operation of the entire store in the absence of the Store Manager, Co-Manager, and Customer 1st Manager. Embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others is essential.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the Customer 1st Manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Direct and supervise all functions, duties, and activities for the Front-end department.
• Support day-to-day functions of the Front-end operations.
• Assist with the execution of best practices and goals for the department.
• Accept full responsibility for the operation of the store in the absence of the Store Manager, Co-Manager, and Customer 1st Manager.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values.

What This Job Offers

• Number of Employees: 5,001-10,000 employees