Front Door Greeter Part Time

BJ's Wholesale Club

92d • $16

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Requirements

• Strong interpersonal skills and attention to detail.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age.

Responsibilities

• Perform merchandise protection procedures and monitor entrance and exit activity.
• Provide superior customer service to members.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind.
• Ensure a safe and positive environment for members and team members.
• Deliver service excellence through all points of contact.
• Resolve and deescalate member concerns.
• Maintain and exhibit clear understanding of merchandise protection procedures.
• Review and maintain the AP Alert Binder according to AP standards.
• Follow the BEST procedures including cross-checking merchandise to member register receipts.
• Record register receipt discrepancies and notify front line to rectify the situation.
• Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
• Monitor member and visitor traffic entering and exiting the club.
• Respond to Electronic Article Surveillance (EAS) alarms according to established procedures.
• Inspect team members, members, and vendors bags as they are leaving the building.
• Process empty water jug return vouchers to members.
• Perform other duties as assigned, including working in other departments as needed.

Benefits

• BJ’s pays weekly.
• Eligible for free BJ's Inner Circle and Supplemental membership(s).
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty.
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending.
• 401(k) plan with company match.

What This Job Offers

• Number of Employees: 5,001-10,000 employees