Front Dest Wellness Coordinator

The Joint Chiropractic•Henderson, NV

41d

About The Position

Foster a clinic environment that provides exceptional customer service and delivers best in class patient experiences, ensuring patient-centered care is top priority. Role and Responsibilities : Exemplify the Joint Ventures Culture by staying true to the Core Values, communicating the Vision and executing the Mission every day Create a warm and welcoming clinic environment focused on patient-centered care Communicate the brand's mission through patient orientation and clinic tours Educate patients on the benefits of chiropractic, our care options and services Manage clinic's patient flow in an organized manner to ensure maximum efficiency Sell Wellness Plans and Packages best suited for patients based off of doctor's prescribed treatment plan Assist patients with the completion of required forms Drive to achieve clinic and company goals through execution of best practices and brand standards Perform daily clinic operations including phone system management, transaction completion through POS software, patient account management, cleaning duties, inventory assessment, etc. Support and follow company's policies and procedures Participate in marketing opportunities to support positive clinic health and growth Contribute to a positive, healthy workplace culture that strives on team dynamics Complete and accommodate additional tasks as required by the needs of the company Qualifications Determination to provide the highest levels of customer service Enthusiastic about helping others and participating in a team environment Strong organizational skills coupled with the ability to prioritize and multi-task Polished, professional image representative of the brand Believes in a Wellness lifestyle and preventative care Proficient with Microsoft Office and social media platforms Willingness to learn and grow

Requirements

Availability Friday, Saturday, Sunday
High School Diploma or equivalent, Associates degree or higher preferred
1-2 years Retail sales experience and/or marketing experience; office management a plus
Confidence in presenting and selling memberships and visit packages
Able to use office equipment—computer, scanner, fax and phone system
Flexibility to work weekends and evenings as required
Ability to lift and carry 20 pounds
Ability to sit and stand with reasonable accommodation

Responsibilities

Create a warm and welcoming clinic environment focused on patient-centered care
Communicate the brand's mission through patient orientation and clinic tours
Educate patients on the benefits of chiropractic, our care options and services
Manage clinic's patient flow in an organized manner to ensure maximum efficiency
Sell Wellness Plans and Packages best suited for patients based off of doctor's prescribed treatment plan
Assist patients with the completion of required forms
Drive to achieve clinic and company goals through execution of best practices and brand standards
Perform daily clinic operations including phone system management, transaction completion through POS software, patient account management, cleaning duties, inventory assessment, etc.
Support and follow company's policies and procedures
Participate in marketing opportunities to support positive clinic health and growth
Contribute to a positive, healthy workplace culture that strives on team dynamics
Complete and accommodate additional tasks as required by the needs of the company