Front Desk - Lawrenceburg Family Practice

Lifepoint Health • Versailles, KY

7d • Onsite

About The Position

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Centerpoint - Versailles prides itself in the relationships we build with our patients and developing an environment committed to quality ensuring the health and safety of our employees. Licensed as a critical access hospital, we offer a broad range of inpatient, surgical, emergency and diagnostic services.

Known for our picturesque countryside, rock lined fences and world class bike trails, zip line, horse & hiking trails, Versailles provides an unforgettable experience of life in the Bluegrass. Here you will find eclectic shops and antiques, delicious restaurants, regionally acclaimed community theater and many seasonal festivals giving Versailles the small town feel you want with the urban access you need.

The goal of this team member is to provide superior customer service to both patients and other staff members.

Requirements

• Minimum Education: High school diploma or equivalent is required.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Ability to read, write, and perform basic mathematical functions.
• Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.
• Familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.
• Organized, detail-oriented, and able to work well under pressure.
• Efficient and accurate completion of daily tasks and data entry.
• Professional appearance and manner.

Nice To Haves

• Knowledge of insurance/medical terms and policies preferred but not required.

Responsibilities

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Greet patients and handle check-in/check-out process, including use of Clockwise system Enter demographics and scan patient information into EMR and properly log patient into system
• Verify patient demographic and insurance information, updating as needed
• Collect patient payments
• Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol
• Maintain accurate accounting of cash drawer during shift
• Call patients to follow up on their visit to MAUC, as needed Maintain cleanliness and functionality of office, particularly lobby and registration area
• Other duties as required

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional development opportunities
• Free Parking
• And much more…

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees