Front Desk Supervisor ($21.50 per hour plus tips!)

Island Hospitality Management III LLC•Glendale, CO

1d•$22

About The Position

We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position requires flexible scheduling availability.

Requirements

Ability to use hot food preparation machines such as, but not limited to, oven, stove, and microwave to cook or heat food items
Basic knowledge of how to operate all Food and Beverage equipment
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service

Responsibilities

Check-in/Check-out hotel guests
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Prepares all necessary reports during each shift for the management team
Follow financial control procedures for cash, vouchers, inventories, and receivables
Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards
Assist in creating and distributing the team member schedule in a timely manner
Prepare, set up, stock, take down, clean, and provide quality beverages and food products, adhering to all recipe and presentation standards
Ensure gallery remains well-stocked at all times, receiving food and beverage orders as needed
Prepare and plate all food items on the menu
Cleaning and sanitizing countertops and floors after each shift
Validate customers' IDs and monitor all beverage consumption in order to avoid severe intoxication

Benefits

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations