Front Desk Supervisor- Springhill Suites: Overland Park/Leawood, KS

Midas Hospitality•Overland Park, KS

About The Position

Midas Hospitality is seeking a Front Office Supervisor to join our team at the Springhill Suites hotel located in Overland Park, KS. This position will supervise front desk staff and run all aspects of the front desk and office. From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com

Requirements

At least one year of experience as a front desk agent

Nice To Haves

One year of experience in a supervisory role is preferable

Responsibilities

Responsible for the efficient and professional running of the front desk.
Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
Plan and conduct staff meetings regularly.
Constantly audit all desk work for accuracy and consistency. Coach and counsel staff when appropriate.
Responsible for shift coverage when short-handed or due to staff absences, including the night auditor shift.
Determine weekly schedule.