Front Desk Specialist - Full-Time
About The Position
Join a supportive team at Coastal Orthopedics and help make a real difference in patient care. At Coastal Orthopedics, we are dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Front Desk Specialist, you'll work directly with our physicians and patients, playing a vital role in ensuring a seamless and compassionate experience. Why You'll Love Working Here: Team-Centric Environment: Work closely with our physicians and clinic team to provide excellent patient care. Professional Growth: Benefit from ongoing opportunities for skill development and career advancement. Work-Life Balance: Enjoy a structured yet supportive work schedule with full benefits. State-of-the-Art Facilities: Be a part of a practice using the latest technology and equipment in orthopedic care.
Requirements
- High school degree or equivalent
Nice To Haves
- Medical office experience preferred
Responsibilities
- Provide excellent patient customer service during the check in and check out process.
- Obtains, verifies and documents in the patient’s chart, demographic and insurance information has been entered accurately; makes any corrections and updates.
- Assist with medical collections and follow up on outstanding accounts.
- Inform patients of deductibles, out of pocket expenses, co-payments, prior balances and percentage payables thus facilitating cash collections for identified services; communicates with Insurance Department, Billing Department and Financial Counselor, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
