Front Desk Specialist- FLORENCE LOCATION

HealthSource Chiropractic of Muscle Shoals • Muscle Shoals, AL

158d • Onsite

About The Position

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are: Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion?

Requirements

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Benefits

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees