Front Desk Spa Associate Ballantyne

Hand & Stone • Charlotte, NC

41d

About The Position

Hand and Stone Massage and Facial Spa, located in Mt. Pleasant is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. If you are: Energetic and upbeat with great people skills and organization A flexible hard worker that is ready to learn and contribute to team success. Interested in Beauty, Health, and Wellness Then we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude! What We Offer: Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model! Full Health Benefits - including Medical, Dental, and Vision Contests - We give a friendly competition! Put your sales and customer service skills to the test! Career Growth -You have the potential for rapid promotions, including management roles, based on performance .•Ongoing Training -We are ALWAYS learning and improving. Flexible Hours- Part Time and Full Time shifts available! Paid Time off Positive and Professional Work Environment There is no "I" in team! We work together to meet the goals of the spa and have fun, while being professional Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?

Requirements

• High School Diploma or Equivalent
• 18 years old or older please
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals - commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services -don't worry, we'll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Benefits

• Competitive Compensation -hourly wage PLUS commissions.
• Full Health Benefits - including Medical, Dental, and Vision
• Contests
• Career Growth
• Ongoing Training
• Flexible Hours- Part Time and Full Time shifts available!
• Paid Time off
• Positive and Professional Work Environment
• Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees