Front Desk - Spa Associate

Hand & Stone • Irving, TX

80d

About The Position

Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

Requirements

• Excellent personal appearance, good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• A strong team player with ability to work independently with minimal supervision
• Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Builder of Relationships
• Team player
• Perform various other duties as assigned

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Training & development
• Hourly wage plus commissions and bonuses
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

What This Job Offers

• Industry: Personal and Laundry Services
• Number of Employees: 101-250 employees