Front Desk - Spa Associate

Hand & StoneIrving, TX
80d

About The Position

Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

Requirements

  • Excellent personal appearance, good verbal and written communication skills
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
  • A strong team player with ability to work independently with minimal supervision
  • Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus

Responsibilities

  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards and upgrades
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy and skin care
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Builder of Relationships
  • Team player
  • Perform various other duties as assigned

Benefits

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Training & development
  • Hourly wage plus commissions and bonuses
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus
  • Contests
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