Front Desk Sales - Health and Wellness

WellBiz Brands•Mesa (Red Mountain), AZ

27d•$16•Onsite

About The Position

Overview We are looking for positive, upbeat, energetic individuals to learn and grow with our team. Our customers will be your #1 priority! Starting at $15.50 base plus unlimited bonus/commission . Must have a flexible schedule. At Elements Red Mountain, we believe in creating an outstanding customer experience -- from the moment the client calls to book an appointment until they leave our studio! You are the face of our company -- so you must embrace the essential healing aspects of our offering and the culture in our studio! Responsibilities Job Description: You would be directly responsible for membership sales and building relationships with our clientele, over the phone and in our lobby. A great salesperson knows that people buy from people that they like so you must be comfortable standing and greeting each client and carrying on a conversation while sitting with them in our lobby. Matching clients with the perfect therapist to meet their needs Selling Memberships to the Wellness Program (Maintaining certain sales quotas) Selling Packages Selling Gift Cards Upgrading - longer sessions, aromatherapy or hot stone Answering phones professionally and converting phone calls into appointments. Accurate scheduling and completing the retail sales process. Addressing emergency scheduling issues quickly and professionally. Addressing client requests and disputes professionally and efficiently Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked. Maintain leadership in the studio while management is not there Qualifications What we look for in a candidate Customer Facing Sales and Customer Service Experience Must be available some nights and weekends Conversationalist / Quick Wit Understand / Believe in the Benefits of Massage Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer Retail or industry experience, a plus Web-based scheduling, a plus Attention to detail and the ability to follow instructions (written and verbal) is essential Ability to remain flexible in a constantly changing environment Ability to remain confident and calm under stress Benefits Benefits: - Great Team Environment - Opportunity for Advancement - Unlimited Earning Potential - Team and Individual Bonuses - Earned Sick Pay - Dental, Vision, Hospitalization Supplement Insurance (employer contribution) - Complimentary Monthly and Birthday/Anniversary Massage - 401K - FUN, FUN, FUN!!

Requirements

Customer Facing Sales and Customer Service Experience
Must be available some nights and weekends
Conversationalist / Quick Wit
Understand / Believe in the Benefits of Massage
Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer
Attention to detail and the ability to follow instructions (written and verbal) is essential
Ability to remain flexible in a constantly changing environment
Ability to remain confident and calm under stress

Nice To Haves

Retail or industry experience, a plus
Web-based scheduling, a plus

Responsibilities

Membership sales and building relationships with our clientele, over the phone and in our lobby.
Matching clients with the perfect therapist to meet their needs
Selling Memberships to the Wellness Program (Maintaining certain sales quotas)
Selling Packages
Selling Gift Cards
Upgrading - longer sessions, aromatherapy or hot stone
Answering phones professionally and converting phone calls into appointments.
Accurate scheduling and completing the retail sales process.
Addressing emergency scheduling issues quickly and professionally.
Addressing client requests and disputes professionally and efficiently
Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
Maintain leadership in the studio while management is not there