Front Desk & Sales Support Coordinator (Physical Therapy Clinic)

Body Moksha Physical Therapy•Chatham Township, NJ

1d•$22•Onsite

About The Position

Keep the clinic running, keep the leads moving. Join our growing team at Body Moksha Physical Therapy in a dual-role that blends front desk operations with lead follow-up and CRM management. We’re looking for a tech-savvy, detail-oriented person who can handle phones, scheduling, and spreadsheets — all while keeping patient experience smooth and stress-free. This role does not involve selling or closing. You’ll be supporting our Sales team by keeping leads organized, followed up, and moving smoothly through the process.

Requirements

Comfortable on the phone and with scheduling software
Tech Savvy - familiar with spreadsheets, CRMs, or electronic medical records
Detail-focused — you don’t need to be told twice to follow up or complete a task
1+ year of admin, front desk, or healthcare office experience
Able to work independently and also take direction when needed
Excited to work in a supportive, small team where your work has direct impact
Comfortable making follow-up calls and confirming appointments
Detail-focused and reliable with data entry and task completion
Experienced in admin, front desk, or healthcare office settings (1+ year)
Interested in supporting a small, collaborative team where your work matters

Responsibilities

Follow up on incomplete intake forms
Greet, check in, and assist patients at the front desk
Answer phones and schedule, reschedule, or confirm appointments
Track patient sessions/packages and log data into our EHR (Jane App)
Print weekly schedules and prep materials for workshops
Restock supplies weekly and help manage inventory
Support the Owner and Ops Manager with general administrative tasks
Call patients to confirm scheduled evaluations
Help rebook cancelled appointments when needed
Enter all new leads into the lead tracking system with complete and accurate information
Keep the CRM organized so leads move into the correct email/text sequences
Flag leads that need Sales team follow-up and close the loop once evals are booked