Front Desk Sales Associate
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About The Position
MassageLuXe Birmingham is seeking enthusiastic and team-oriented individuals to join our front desk sales team. This entry-level position is perfect for those who are passionate about customer service and sales, and who are committed to building a career in spa services and management. As a Front Desk Sales Associate, you will play a crucial role in creating a welcoming atmosphere for clients and ensuring that they receive the highest level of service. Your responsibilities will include building client loyalty through excellent customer service, promoting and representing MassageLuXe in a professional manner, and learning about all spa services and product lines to effectively sell them to clients. In this role, you will be responsible for signing clients onto month-to-month programs by offering the best plans that suit their needs and provide the best value. You will also uphold the spa's standards of cleanliness and safety, schedule and confirm appointments, and maintain a positive and upbeat environment for both clients and team members. Generating new clientele through grassroots sales and marketing skills will be essential, as will maintaining strong work ethics and a consistent, pleasant demeanor. You will be expected to meet daily, weekly, and monthly sales goals, and your determination to exceed these goals will directly impact your earnings, as this position offers a base hourly pay plus a commission structure. The ideal candidate will have sales or customer service experience in a massage spa, be able to work flexible hours including nights, weekends, and holidays, and possess excellent communication skills to interact effectively with clients, management, and staff members. This is an exciting opportunity to grow within the spa industry and potentially move into management roles in the future.
