Front Desk Sales Associate

Goldfish Swim School - Peters Township•North Strabane Township, PA

27d•$17 - $19

About The Position

At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. Our team is growing, and we are looking for individuals who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid training, reliable scheduling, a rewarding work environment and a one-of-a-kind culture that practices our core values as much as we practice our swim skills! Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.

Requirements

Ability to work with children
Excellent communication and organizational skills
Phone, text, email and computer skills
Ability to perform physical job functions, including standing for extended periods of time, working from an upright (standing) desk as well as lifting, reaching and bending and light cleaning
Ability to complete lifeguard, CPR & AED certification class as part of training and lifeguard as needed, working in a hot and humid pool setting; Assisting with lifeguard duties as needed
High school diploma or equivalent required

Responsibilities

Provide WOW! Customer Service to our members
Assist with class scheduling and billing
Build rapport with parents and family members
Work in a sales capacity to sell new memberships and retain existing members
Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions
Complete Salesforce tasks to contact online inquiries and answer questions
Care for the school by managing inventory and completing light cleaning tasks
Fulfill other duties or responsibilities as assigned by your employer