PCRK Group-posted about 13 hours ago
Part-time • Entry Level
Carrollton, TX
1,001-5,000 employees

We are looking for a Sales Associate to join our team at Massage Envy! Our Sales Associate plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the Sales Associate is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and products. This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment.

  • Understand, believe in, and uphold Massage Envy’s Mission, Vision and Values
  • Greet and welcome guests warmly and professionally.
  • Manage the Sales operations, including answering phone calls, scheduling appointments, and handling transactions.
  • Understand and communicate information about services and professional specialties to effectively and accurately make "customized" recommendations to best match clients with the appropriate professional service provider for their needs
  • Stand to personably greet all clients, by name when possible, and make them feel welcome
  • Provide accurate information regarding services, products, and promotions to guests.
  • Maintain a clean and organized Sales area.
  • Address and resolve guest inquiries and concerns promptly and effectively.
  • Assist in promoting membership options, retail products, and additional services.
  • Support the overall team in reaching sales and operational goals.
  • Meets or exceeds individual and location goals.
  • Actively maintains a time management plan to ensure continuous productivity.
  • Identifies and suggests ways to improve location performance
  • Completing regular cleaning checklists throughout the day and at close of business
  • High school diploma or equivalent required; further education in hospitality or business is a plus!
  • Previous experience in customer service or Sales roles is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage a busy Sales efficiently.
  • Proficient in computer operations and basic software applications.
  • A positive attitude with a strong commitment to customer satisfaction.
  • Previous experience in customer service or Sales roles is preferred.
  • High school diploma or equivalent required; further education in hospitality or business is a plus!
  • Excellent medical, dental, and vision plans
  • Part-time or Full-time shifts available
  • Paid time off
  • Comprehensive 401K package
  • 45% discount on products
  • Employee referral bonuses
  • Free monthly massage/skincare services
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