Front Desk Sales Associate - Oberlin

Massage Envy • Raleigh, NC

399d

About The Position

The Front Desk Sales Associate at Massage Envy plays a crucial role in promoting total body care and driving sales through exceptional customer service. This position involves following a structured sales process, educating clients about services and products, and fostering a positive workplace culture while achieving sales goals.

Requirements

• Must be 18 years or older.
• Ability to connect clients to memberships, services, and retail products.
• Solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
• Expertise in customer service with a focus on making clients feel valued and supported.
• Ability to think critically, juggle multiple tasks, and set priorities.

Nice To Haves

• Passionate about the role and brings drive and excitement to work.

Responsibilities

• Follow and execute the sales process and script.
• Provide outstanding customer service.
• Promote the value of total body care by educating clients on new and expanded services.
• Lead retail skin care product promotions.
• Promote the benefits of memberships to guests and drive member retention through outreach via phone and email.
• Protect workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Benefits

• Earn unlimited commissions and incentives in addition to hourly rate.
• Comprehensive benefits program including Medical, Dental, and Vision through Anthem for Full-Time employees.
• Short- and Long-Term Disability options.
• Life Insurance, Spouse and Dependent Life Insurance, Accident Insurance, and Hospital Indemnity.
• Paid Time Off.
• Discounted services and products for Employee Membership.
• Opportunities for advanced growth and professional development based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 51-100 employees