Front Desk Sales Associate - Oberlin

Massage EnvyRaleigh, NC
399d

About The Position

The Front Desk Sales Associate at Massage Envy plays a crucial role in promoting total body care and driving sales through exceptional customer service. This position involves following a structured sales process, educating clients about services and products, and fostering a positive workplace culture while achieving sales goals.

Requirements

  • Must be 18 years or older.
  • Ability to connect clients to memberships, services, and retail products.
  • Solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Expertise in customer service with a focus on making clients feel valued and supported.
  • Ability to think critically, juggle multiple tasks, and set priorities.

Nice To Haves

  • Passionate about the role and brings drive and excitement to work.

Responsibilities

  • Follow and execute the sales process and script.
  • Provide outstanding customer service.
  • Promote the value of total body care by educating clients on new and expanded services.
  • Lead retail skin care product promotions.
  • Promote the benefits of memberships to guests and drive member retention through outreach via phone and email.
  • Protect workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Benefits

  • Earn unlimited commissions and incentives in addition to hourly rate.
  • Comprehensive benefits program including Medical, Dental, and Vision through Anthem for Full-Time employees.
  • Short- and Long-Term Disability options.
  • Life Insurance, Spouse and Dependent Life Insurance, Accident Insurance, and Hospital Indemnity.
  • Paid Time Off.
  • Discounted services and products for Employee Membership.
  • Opportunities for advanced growth and professional development based on performance.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Personal and Laundry Services

Education Level

High school or GED

Number of Employees

51-100 employees

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