About The Position

The Front Desk Representative @ The Fitzgerald provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. Schedule: 7am-3:30pm and 3pm-11:30pm Shift

Requirements

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred
  • Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Nice To Haves

  • Senior Living experience a plus
  • Hotel experience a plus
  • Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications

Responsibilities

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

Benefits

  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities
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