Part Time Front Desk Representative
About The Position
We're seeking a Part Time Front Desk Representative to join our team at Broadway Plaza in Rochester, MN. The Front Desk Representative will support the business by exceeding guest expectations through timely, professional service and assisting with various daily tasks. What you’ll be doing: Assisting guests with luggage/groceries/travel Patrolling the building, monitoring cameras and acting immediately to any fire call that comes through the Simplex system Assisting check-ins with all the knowledge of appliances, locations of services and transportation Answering after hours phone calls, taking information about upcoming reservations or quotes and relaying the information to the on call staff member Valet parking for VIP guests Maintaining clean entrance and lobby areas Keeping up to date logs on valet parking, activity and packages Other duties as assigned Supervisory Responsibilities This position does not have any supervisory responsibilities. May provide cross-training to staff.
Requirements
- High School diploma/GED
- Must have a valid driver’s license
- Excellent verbal communication skills
- Active listening skills and ability to give full attention and understand what guests are asking
- Confidence, enthusiasm and a strong dedication to the job and company
- Basic computer knowledge and willingness to learn
- Customer focused approach to problem solving
Nice To Haves
- Bi-lingual is preferred
Responsibilities
- Assisting guests with luggage/groceries/travel
- Patrolling the building, monitoring cameras and acting immediately to any fire call that comes through the Simplex system
- Assisting check-ins with all the knowledge of appliances, locations of services and transportation
- Answering after hours phone calls, taking information about upcoming reservations or quotes and relaying the information to the on call staff member
- Valet parking for VIP guests
- Maintaining clean entrance and lobby areas
- Keeping up to date logs on valet parking, activity and packages
- Other duties as assigned
- May provide cross-training to staff.
Benefits
- Competitive Pay
- Medical, Dental, and Vision Insurance
- 401k and Employer Match
- Paid Holidays and Vacation Time
- Quarterly and Annual Success Share Bonus program
- Learning & Development Opportunities
- Employee Referral Program
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
