This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The position involves various administrative tasks within a medical office setting, focusing on patient interaction and support. The role is essential for ensuring smooth operations in the front office, including scheduling, patient check-in, and maintaining the cleanliness of the workspace. The individual will be responsible for managing patient appointments, verifying insurance, and assisting with medical records requests, among other duties.
Responsibilities
- Scheduling patient appointments and answering telephone calls.
- Chart preparation.
- Appointment reminder calls.
- Insurance verification as needed.
- Patient check-in and registration.
- Collecting co-pays and other balances.
- Tracking of no-show appointments.
- Documenting and distributing messages as needed.
- Assisting in the distribution of faxes and scans throughout the day.
- Scanning reports/paperwork as needed into the EMR.
- Maintaining order/cleanliness of assigned workstations.
- Assisting billing in eligibility verification and pre-certs for procedures.
- Completing medical records requests as assigned.
- Opening/closing of clinic suite.
- Keeping the waiting area clean and neat.
- Preparing upcoming days' schedules; confirming patients' balances, collecting if needed.
- Assisting in medical records requests as needed from the billing department.
- Performing other duties and tasks as assigned by Front Office Manager.
- Ability to work at other locations when needed.
Requirements
- High school or equivalent education required.
- Telephone and computer experience required.
