The Front Desk Administrator is responsible for greeting, registering and scheduling patients in a prompt and helpful manner, providing excellent customer service in a fast-paced environment.
Greets patients in a prompt, friendly and helpful manner
Schedules appointments by computer, makes future appointments
Maintains the daily schedule, dynamically filling openings due to same day cancellations
Collects co-payments and other payments from patients
Maintains and updates current patient information, including insurance information, being very detail-oriented