Front Desk Receptionist - Outpatient Rehab at Frederick Health

Tx: Team Rehab, Inc.•Frederick, MD

1d•Onsite

About The Position

Are you the type of efficient and goal-oriented person who would excel in a Front Desk Outpatient Rehab Receptionist position? Tx:Team is looking for a Front Desk Receptionist to join our team at Frederick Health Physical Therapy & Sports Rehab Aspen Ridge Outpatient Clinic, at Frederick Health in Frederick, Maryland. The details: This is a busy, fast paced outpatient rehabilitation clinic which provides Physical and Occupational Therapy services. We are looking for an energetic candidate to perform the duties of the Receptionist position and who will make every patient experience a great one. Be a part of a team of professionals with a great reputation for service. This is a full-time position with a full compensation and benefit package, including Paid Time Off and Continuing Education benefits. Hours for the position are Monday – Friday. No weekends. No holidays. Our Aspen Ridge Clinic is open 7am-7pm Monday through Thursday and 7am-5pm on Friday. The hours of this position would be 10:30am-7pm on Monday and Tuesday & 7am - 3:30pm on Wednesday, Thursday, and Friday. The ideal candidate: Excited to join a thriving an energetic team Two (2) years medical office front desk experience (preferred) Understanding patient insurance benefits and ability to explain Two (2) years minimum experience using an EMR medical software and/or patient scheduling system (preferred) Excellent customer service, organizational, and communication skills Ability to communicate & collaborate with clinical and administrative team Proficient in computer skills and Microsoft Office (Word, Excel) and Outlook, including accurate typing and data entry skills Knowledge of the physician referral process Ability to interact with physicians' office staff, insurance providers, teammates, and patients Excellent work habits with close attention to deadlines and detail-oriented assignments Ability to multi-task and prioritize responsibilities Work independently with provided instructions Knowledge of medical terminology

Requirements

Excited to join a thriving an energetic team
Excellent customer service, organizational, and communication skills
Ability to communicate & collaborate with clinical and administrative team
Proficient in computer skills and Microsoft Office (Word, Excel) and Outlook, including accurate typing and data entry skills
Knowledge of the physician referral process
Ability to interact with physicians' office staff, insurance providers, teammates, and patients
Excellent work habits with close attention to deadlines and detail-oriented assignments
Ability to multi-task and prioritize responsibilities
Work independently with provided instructions
Knowledge of medical terminology
Required education: High School or equivalent

Nice To Haves

Two (2) years medical office front desk experience (preferred)
Understanding patient insurance benefits and ability to explain
Two (2) years minimum experience using an EMR medical software and/or patient scheduling system (preferred)

Responsibilities

Answer phones
Schedule patient appointments for Physical Therapy services
Perform office supply inventory weekly
Organize & compile patient charts for therapists
Perform patient registration upon first visit, including Patient Information and Health History forms
Input patient transactions, collect co-pays
Daily completion and transmission of all daily, weekly, and monthly clinic data and entry
Perform required procedures to close clinic at the end of the day. Activities include financial reconciliation, daily deposits, chart construction, and therapy schedules

Benefits

Comprehensive benefit package, depending on employment status such as:
Medical, Dental, and Vision
Health Savings Account with company funded $750 - employee only and $1500 - employee plus
Paid Time Off Allotment
Long and Short Term Disability
Critical Illness and Accident Insurance
CollegeChoice529
Company Paid Life Insurance and Additional Voluntary options
401K providing choice for investing
Employee Assistance Program, including wellness, counseling, and personal financial services
Associate Discount Program including mobile phone and other savings options
Opportunities to gain experience in a variety of settings
New Hire Mentorship