Front Desk Receptionist - Lacey, WA

Mindful Support ServicesOlympia, WA
1d$21

About The Position

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,000 providers throughout our 20+ locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Requirements

  • Strong work ethic and ownership of your role
  • Ability to multi-task and prioritize
  • Willingness to step into uncomfortable situations with clients, providers and coworkers
  • Motivation to receive feedback and continually grow
  • Flexibility-we are open Monday-Friday 7am-8pm and rotating Saturdays 8am-4pm. Schedule offered: Monday - Friday 12pm-8pm. Training schedule is Monday - Friday 9am-5pm.

Responsibilities

  • Providing excellent customer service over the phone, in person, and via email
  • Creating a warm and welcoming atmosphere for clients
  • Managing the front desk by helping clients prepare for their visits
  • Scheduling client appointments
  • Supporting mental health providers with administrative requests
  • Client insurance benefits verification

Benefits

  • 75% coverage of health, dental, and vision insurance
  • 15 PTO days accrued annually
  • 6 paid holidays per year
  • 401k matching
  • Life Insurance
  • Professional development training and opportunities for advancement
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