Receptionist - Coral Gables

The Palace • Coral Gables, FL

22h • Onsite

About The Position

Luxury Senior Living Communities
In Coral Gables, Kendall & Homestead
Is looking for
Front Desk Receptionist
for its
Palace at Coral Gables
Luxury Independent Living for Active Adults
1 Andalusia Avenue Coral Gables, FL 33134
Best Independent Living Community in the US
by the National Associated of Home Builders, 2014
The #1 Priority of this position is…
Answer phones.
Make the best first impression & provide effective customer service.
Promote positive public relations with residents, family members and guests.
Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
Be attentive to surroundings and help as necessary.
Provide clerical support for the administrative staff.

Requirements

• Previous experience in work involving public contact such as customer service, is desirable.
• Must have excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Must be computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required.
• College education preferred.
• Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
• Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
• Must be able to work under pressure and multi-task.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
• Must enjoy teamwork.

Responsibilities

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees