Front Desk - My Village Pediatric Dentistry

Rock Dental Brands•Bentonville, AR

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At My Village Pediatric Dentistry we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible. As a Front Desk Receptionist at My Village Pediatric Dentristy, your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

Excellent verbal and written communication skills
Extensive organization skills and attention to detail
Ability to multi-task and manage time efficiently
Accept constructive feedback
Conflict resolution and problem solving
Must be a Team Player
You must have 2 years office experience (desired)
High school diploma or equivalent
Legible handwriting
Basic Computer skills (prefer Google suite experience)

Nice To Haves

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.
Overall someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind.

Responsibilities

Patient scheduling and confirmation
Dental health records
Maintaining patient accounts
Insurance eligibility
Direct customer service
General housekeeping and maintain office stock levels as needed

Benefits

Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
Flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.
Paid time off and holiday pay with no waiting period.
Plan for the future with an industry-leading 401K retirement plan with matching company contributions.

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