Inwood Athletic Club Front Desk Receptionist

Joliet Park District•Joliet, IL

3d•$15•Onsite

About The Position

Under the direction of the Membership Coordinator, the Desk Staff Personnel is responsible for providing customer service, greeting members and guests, program and membership registration, and other general clerical duties.

Requirements

Must be at least 16 years of age
Current CPR and AED certification or ability to obtain within 30 days of hire
General math skills; ability to add, subtract, multiply and divide numbers.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Organized, responsible, and must maintain strong customer service skills.

Nice To Haves

Some high school education preferred

Responsibilities

Provide excellent customer service to all guests and members
Assist customers registering for programs, memberships, activities and events
Process program and membership registrations
Maintain good working knowledge of the Registration Software System
Cross train to learn the responsibilities and to be able to assist at the Main desk and Fitness desk
Process cash, check, and credit card transactions
Balance cash drawer at end of shift
Answer phone calls and transfer calls appropriately when necessary
Ensure cleanliness and professional appearance of desk areas
Uphold ALL policies of the Joliet Park District and follow the philosophy of the Club concerning costumer service as outlined in the employee manual
Must attend staff meetings
Perform all other duties assigned