Receptionist

USPI•Lady Lake, FL

4d•Onsite

About The Position

The Outpatient Surgery & Laser Center is looking for a Front Desk Receptionist, Full Time with NO weekends, Nights or Holidays. The Outpatient Surgery & Laser Center: We perform a broad range of outpatient surgical procedures . The Outpatient Surgery & Laser center is an affiliate of United Surgical Partners International and our mission is it to care for each patient and every family as if they were our own. Each patient, each family, each and every time. If you share our mission, please reach out to discuss joining our team. Job Summary: Front Desk Receptionist needed for TLC Outpatient Surgery & Laser Center, a busy multispecialty Ambulatory Surgery Center in Lady Lake. The Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls. Monitor Medical Records for required completed documentation.

Requirements

Minimum 1-2 years of hospital or medical records experience preferred.
High school diploma or GED required
Knowledge of The Joint Commission Standards
Ability to use time wisely in preparing work area to meet high-paced demand.
Show a genuine desire to work and improve the center as a whole.
Must be detail oriented.
Must be able to communicate verbally and non-verbally in a professional manner.
Must be able to adhere to hospital financial and admitting policies.
Ability to promote positive relationships with patients and staff.
Must know insurance verification and collection processes.
Must have problem solving and decision making skills.
Professional appearance.
Must demonstrate excellent phone etiquette and exceptional customer service skills.