Front Desk Receptionist - Leap Kids Dental

Rock Dental Brands • Searcy, AR

2d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Dental Clinic Receptionist at Leap Kids Dental, your primary goal is to deliver exceptional support to our patients while working closely with our dentists, dental assistants, and team leader. You play a key role in ensuring patient flow is smooth, efficient, and enjoyable from the moment they arrive.
At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and manage time effectively.
• Receptive to feedback and constructive criticism.
• Skilled in conflict resolution and problem-solving; a strong team player.
• High school diploma required.
• Two years of office or administrative experience preferred.
• Legible handwriting.
• Basic computer skills.

Nice To Haves

• Someone who delivers outstanding customer service
• Is computer-savvy
• Works independently while anticipating the needs of the team and doctor
• Respectful
• Kind
• Genuinely enjoys helping others—patients and colleagues alike

Responsibilities

• Schedule and confirm patient appointments.
• Manage and update dental health records.
• Maintain patient accounts and assist with billing inquiries.
• Verify insurance eligibility and benefits.
• Provide friendly, professional customer service to all patients.
• Support general office upkeep, including maintaining stock levels and ensuring a clean environment.

Benefits

• Competitive pay
• Opportunities for career growth
• A motivated, supportive team that cares about each other, our mission, and our patients
• Flexible health and insurance options
• Employee Assistance Program
• Complimentary orthodontic treatment for you and your family
• Paid time off
• Holiday pay
• Industry-leading 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees