Front Desk Position for Holiday Inn Express (AM & PM)

Holiday Inn • Thornton, CO

414d • $35,360 - $35,360

About The Position

The Front Desk Position at Holiday Inn Express is a full-time role focused on providing excellent customer service and hospitality to guests. The position involves working flexible shifts, including both morning and evening hours, and requires an upbeat and outgoing personality. The role is essential for ensuring a welcoming environment and addressing guests' needs effectively.

Requirements

• High school diploma or GED.
• Customer service experience in hospitality.
• Entry-level position with under 1 year of hotel experience preferred.
• Familiarity with OPERA hotel management software is a plus.

Nice To Haves

• Hotel experience preferred but not required.
• Opera experience preferred but not required.

Responsibilities

• Greet, register, and check out guests.
• Answer phones and handle guest inquiries.
• Maintain cleanliness and order in the lobby and laundry area.
• Set up wake-up calls for guests.
• Keep the coffee area clean and stocked.
• Handle guest relations professionally.
• Practice company safety procedures to ensure a safe environment for employees and customers.
• Follow night audit reports and procedures.

Benefits

• Full-time position with a starting pay of $17 per hour.
• Flexible scheduling with 8-hour shifts.
• Opportunity to work in a supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED