Front Desk - Pediatrics (Cedar Park, TX)

Lone Star Circle Of Care • Cedar Park, TX

260d

About The Position

Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the uninsured and underserved and proudly provide the opportunity for our team members to make a difference in our community every day. We offer you a comprehensive compensation package that includes competitive salaries and a generous benefits package. Your benefits include medical, dental, vision, life, disability, 403 (b), paid time off and training and development. If you're interested in helping build a healthier community and improving the lives of others, we invite you to join our team and become part of our dynamic organization!

Requirements

• High school diploma or GED
• Minimum of six (6) months of experience working in a professional administrative or related capacity

Nice To Haves

• Prior medical office and/or healthcare setting experience
• Prior customer support experience
• Proficiency with MS Office Suite (Word, Excel, and Outlook)
• Bilingual English/Spanish language skills

Responsibilities

• Provides initial customer service to all patients including greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files
• Provides conflict resolution and responds to patient grievances
• Creates and maintains confidential patient files and records; files accordingly
• Floats to other LSCC facilities as needed and required
• Facilitates patient check-in and check-out
• Explains payment options, including sliding scale fees, Medicare, Medicaid and other forms of payment assistance
• Collects and posts patient payments; prepares deposits and follows established cash handling procedures
• Completes patient intakes, income screenings, and conducts insurance verifications and authorizations

Benefits

• medical
• dental
• vision
• life
• disability
• 403 (b)
• paid time off
• training and development

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED