Front Desk Patient Relations Coordinator

BRIGHT DIRECTION DENTAL LLC • Clyde, OH

39d • Onsite

About The Position

Premier Dental is a patient-centered, multi-doctor, specialty practice known for delivering excellent care in a friendly, welcoming environment. Aside from General Dentistry, we offer advanced services, including Oral Surgery, Endodontics, and Periodontics. Our busy, high-quality team is dedicated to exceptional patient care and seamless coordination across specialties. We're growing and seeking a reliable, positive, and detailed-oriented Front Desk Patient Relations Coordinator who is organized, professional, self-driven, and patient-focused. If you enjoy helping people and want to be part of a supportive, collaborative dental team, we'd love to meet you!

Requirements

• Previous experience in a dental customer service or administrative role.
• Strong communication and interpersonal skills.
• Ability to be a self-starter, multitask and work in a fast-paced environment.
• Reliability, punctuality, and professionalism.
• Basic computer skills and comfort with digital scheduling systems.

Nice To Haves

• Experience in a dental or medical office.
• Knowledge of dental terminology, insurance benefits, and practice management software.

Responsibilities

• Greeting patients and creating a warm, professional first impression.
• Checking patients in and out.
• Answering incoming calls and responding to patient inquires.
• Scheduling, confirming, and adjusting appointments.
• Verifying and updating patient information and insurance.
• Processing payments and collecting co-pays.
• Coordinating with clinical staff to maintain efficient patient flow.
• Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc.
• Maintaining a clean and organized reception area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 11-50 employees