Front Desk Operator - Full time
About The Position
JOB PURPOSE: Responsible for efficient and effective patient and telephone reception within the Hospital. Provide courteous greeting and information to all callers. Record messages for medical staff and ensure prompt delivery of message. Be the point of contact for all hospital code and miscellaneous announcements. Greet clients in the reception area. Monitors lobby and exits. For Benefit information, please visit:UHS Benefits Service Center JOB SPECIFICATIONS: To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill and ability to meet the minimum requirements for this position.
Requirements
- High School Diploma
- Minimum of one year administrative experience preferred
- Experience in customer service or healthcare also preferred
- Strong computer skills and experience with software applications
- Solid communication and customer service skills
- Working knowledge of Hospital safety policy and procedures
- Excellent communications skills
- Ability to communicate verbally in clear concise manner
- Push, pull and lift up to 40 pounds
- Intermittent sitting, standing, walking, bending and stooping
Responsibilities
- Efficient and effective patient reception
- Efficient and effective telephone reception
- Provide courteous greeting and information to all callers
- Record messages for medical staff and ensure prompt delivery of message
- Be the point of contact for all hospital code and miscellaneous announcements
- Greet clients in the reception area
- Monitors lobby and exits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
