Front Desk Ops Associate
About The Position
We’re looking for a Front Desk Operations Associate to be the front-of-house anchor for our Los Angeles office. You’ll own the front desk, guest experience, mail intake, and day-to-day office execution — making sure employees, candidates, vendors, and visitors all feel supported the moment they walk in the door. This is a fully on-site role that combines traditional reception duties with hands-on office and administrative support. If you’re organized, service-minded, and thrive in a fast-moving environment, this role puts you at the center of daily office life.
Requirements
- 0–2 years of experience in front desk, office admin, hospitality, or support roles
- Friendly, professional, and service-oriented communicator
- Highly organized with strong attention to detail
- Comfortable juggling multiple tasks in a busy office
- Reliable, punctual, and proactive
- Comfortable with Google Workspace, Slack, phones, and basic office tech
Nice To Haves
- Experience with mail handling, scanning, or front desk tools is a plus
Responsibilities
- Greet and check in guests, candidates, vendors, and clients with a warm, professional presence
- Serve as the first point of contact for the LA office
- Manage the reception inbox, phones, and visitor inquiries
- Coordinate building access, badges, and visitor logs
- Keep the reception area polished, organized, and guest-ready at all times
- Receive, log, sort, scan, and distribute incoming mail daily
- Digitally route HR, legal, and finance correspondence
- Support intake of government and compliance-related mail (EDD, leaves, etc.)
- Schedule outgoing mail and courier pickups
- Maintain clean, organized digital and physical records
- Set up and maintain the morning coffee station
- Restock kitchen supplies throughout the day
- Track inventory and assist with ordering
- Put away grocery deliveries and keep shared spaces organized
- Prepare new-hire swag and onboarding materials
- Support onboarding day logistics and interview scheduling as needed
- Update slides or materials for All Hands meetings
- Assist with Dropbox Sign and light administrative tasks
- Coordinate employee milestone gifts (birthdays, new babies, etc.)
- Partner closely with Facilities & Operations on daily execution
- Assist with vendors, deliveries, and service visits
- Flag maintenance, safety, or facilities issues quickly
- Help ensure meeting rooms and shared spaces are set up and ready
Benefits
- Medical, Dental & Vision coverage
- Flexible PTO & paid holidays
- Paid Parental Leave
- 401(k) with employer support
- Overtime eligibility in accordance with CA law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
