Front Desk Night Auditor

Hilton Grand Vacations • Wisconsin Dells, WI

13d

About The Position

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do.
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.
We are looking for a Front Desk Night Auditor to join the team at Christmas Mountain Village Resort. If you are passionate about building lasting vacation memories for owners/guests visiting our resort, this is an outstanding opportunity for you.

Requirements

• High School diploma/GED
• 1 year Auditing experience is preferred.
• 1 year of Front Desk experience
• Knowledge of Microsoft Office Suite, to include Excel.
• Anticipates customer needs and thinks about how work impacts them.
• Build confidence in self and others with honest and dependable interactions.
• Ability to work independently and make sound decisions without supervision.
• Able to stand for prolonged periods of time.
• Must be adaptable to working a variety of shifts, including weekends as well as holidays.

Responsibilities

• Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
• Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent recurrence.
• Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
• Reconciles all charges to the general ledger.
• Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
• Other duties as assigned by your leader.

Benefits

• Benefits start on your first day of work with no waiting period!
• Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
• Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED