Front Desk Night Auditor

LIV HOSPITALITY LLC•Deadwood, SD

2d•Onsite

About The Position

Join the team at Hampton Inn in Deadwood, SD, where you'll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here's why you should choose to be a part of our team: Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive. Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights. Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Hampton Inn in Deadwood, you'll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today.

Requirements

Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Basic knowledge of accounting operations
18 years or older.

Responsibilities

Responsible for making room reservations and checking guests in and out of the Hotel as needed.
Issues room keys, Pamphlets, discount cards, etc as needed.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests as needed.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Must wear a uniform up to property standards and nametag at all times on property.
Balance all daily reports for the Hotel.
Post and balance charges in a timely and efficient manner.
Other duties may be assigned to meet business needs.