Front Desk Night Auditor-Hyatt LI

Remington Hotels • Hauppauge, NY

116d • $23 - $23

About The Position

As a front office auditor, you will perform all daily audit functions for the front office and each outlet of the hotel. This includes reviewing room and tax postings for accuracy and correcting any errors immediately. You will ensure that all house charges are posted accurately and in a timely manner. Additionally, you will complete a back-up of the front office computer system and night audit program daily, as well as rebuild the front office system and perform related computer maintenance as needed. It is essential to understand and follow the management company's accounting and credit policies and procedures. You will also be responsible for all front desk functions, including check-ins, check-outs, payments, reservations, PBX operation, and answering calls promptly. Guests should be treated warmly, courteously, and professionally, with accurate directions provided to room locations.

Requirements

• Ability to focus and maintain attention to tasks.
• Strong work ethic and self-initiative.
• Willingness to work varying schedules including nights, weekends, and holidays.
• Team player who enjoys providing great experiences for guests.

Responsibilities

• Perform daily audit functions for front office and hotel outlets.
• Review room and tax postings for accuracy and correct errors.
• Ensure timely posting of all house charges.
• Complete daily back-up of front office computer system and night audit program.
• Rebuild front office system and perform related computer maintenance.
• Follow management company's accounting and credit policies and procedures.
• Handle front desk functions including check-ins, check-outs, payments, and reservations.
• Operate PBX and answer calls within 3 rings.
• Provide guests with accurate directions to room locations.

Benefits

• $23.00 per hour

What This Job Offers

• Industry: Professional, Scientific, and Technical Services