Texas Physical Therapy Specialists-posted 3 months ago
$16 - $18/Yr
Full-time • Entry Level
Round Rock, TX
Ambulatory Health Care Services

The Care Coordinator/Front Desk Medical Receptionist position at Texas Physical Therapy Specialists (TexPTS) is a full-time role located in Round Rock, Texas. The job involves managing front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service. The position also requires maintaining accurate patient records, answering phone calls, assisting patients, and ensuring compliance with HIPAA regulations. The clinic offers structured training, hands-on learning, mentorship, and ongoing support to help employees grow both personally and professionally. TexPTS is committed to creating a diverse, equitable, and inclusive workplace culture.

  • Manage front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service.
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents.
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience.
  • High School Diploma/GED required.
  • Basic office and customer service skills.
  • Verbal and written communication skills; ability to clearly communicate with others.
  • Previous experience in a similar role desired but not required.
  • Generous Paid Time Off.
  • Industry-leading Medical, Dental, Vision, LTD insurances.
  • 401(k) Employer Matching.
  • Family Building and Parental Benefits.
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