Front Desk Medical Receptionist

Mitchell Henry, M.D., D.D.S. ~ Oral & Maxillofacial Surgery/Plastic & Cosmetic Surgery • Lincoln, NE

382d

About The Position

The Front Desk Medical Receptionist plays a crucial role in managing the front office operations of a medical practice specializing in Oral & Maxillofacial Surgery and Plastic & Cosmetic Surgery. This position involves a variety of administrative tasks aimed at ensuring smooth patient flow and maintaining high levels of patient satisfaction.

Requirements

• High school or equivalent (Preferred)
• 1 year of customer service experience (Preferred)
• 1 year of medical terminology experience (Preferred)
• 1 year of computer skills (Preferred)
• 1 year of medical office experience (Required)

Responsibilities

• Answering multi-line phone system
• Scheduling appointments
• Insurance Verification
• Prior Authorization
• Complete and review treatment estimates with patients
• Data entry & records scanning
• Maintain accurate patient records
• Maintain patient confidentiality
• Greet patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges

Benefits

• Employee discount
• Free parking
• Paid sick time
• Paid time off
• Retirement plan
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED