Front Desk Medical Receptionist
About The Position
Welcomes and greets patients and visitors in person Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel Maintains and accurately document all patient request and information in the patient EHR, including but not limited to: Collect and post/record payments for patients Cost Estimates Verify insurance coverage, benefits, and client financial responsibility Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times Coordination of patient referrals Ability to multitask Assisting the Chiropractor in therapies (ultrasound, electrode therapy, spinal decompression, kinesio taping, etc.) and exams Booking and rescheduling appointments Charting and data entry Helping patient stay consistent with care plan Cleaning and sterilizing therapy equipment Durable Medical Equipment charting and assisting with fittings. 401k Benefits Medical, Dental, and Vision Benefits Health Savings Account Extra perks for employees
Requirements
- Must have high school diploma or GED
- Computer proficiency and phone skills are required
- Excellent communication and customer service skills
- Positive attitude
- Team player
Nice To Haves
- Healthcare Experience (preferred) but will train the Right person
Responsibilities
- Welcomes and greets patients and visitors in person
- Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel
- Maintains and accurately document all patient request and information in the patient EHR
- Collect and post/record payments for patients
- Cost Estimates
- Verify insurance coverage, benefits, and client financial responsibility
- Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
- Coordination of patient referrals
- Ability to multitask
- Assisting the Chiropractor in therapies (ultrasound, electrode therapy, spinal decompression, kinesio taping, etc.) and exams
- Booking and rescheduling appointments
- Charting and data entry
- Helping patient stay consistent with care plan
- Cleaning and sterilizing therapy equipment
- Durable Medical Equipment charting and assisting with fittings
Benefits
- 401k Benefits
- Medical, Dental, and Vision Benefits
- Health Savings Account
- Extra perks for employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
