Revel Staffing-posted about 1 month ago
Full-time • Entry Level
Onsite • Buffalo, NY

The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.

  • Greet and check in patients with professionalism and courtesy
  • Update patient demographics, insurance information, and pharmacy details in the EMR
  • Collect co-pays and process payments accurately
  • Answer incoming calls, route messages, and address patient questions
  • Scan, upload, file, and organize patient charts and documents
  • Review and route documents within the EMR system
  • Assist with check-in, check-out, and kiosk support as needed
  • Schedule patient appointments as directed
  • High School diploma or equivalent
  • MediClear or equivalent HIPAA certification (required)
  • Strong multitasking and prioritization skills
  • Excellent verbal and written communication abilities
  • Proficient keyboarding and computer navigation skills
  • Ability to maintain a positive, professional attitude in a busy environment
  • EMR experience (preferred but not mandatory)
  • Paid time off
  • 401(k) retirement plan
  • Consistent schedule
  • Supportive work environment
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