Front Desk Medical Receptionist

Commonwealth Hand & Physical Therapy-posted 1 day ago
Full-time • Entry Level
Onsite • Lexington, KY
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Commonwealth Hand & Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! Title: Front Desk Medical Receptionist (Care Coordinator) Pay Rate: ~$18/Hour Schedule: Full-Time, 8am-5pm Monday–Friday (40 hours/week) Location: Lexington, Kentucky 40504 How Commonwealth H&PT Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more!

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
  • High school diploma or relevant qualification.
  • A minimum of 2 years of proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.
  • Competitive salary
  • Employee-centric work culture from the top, down!
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks!
  • And more!
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