Front Desk Medical Receptionist with insurance verification. 4 yr experience in urgent care required

Pediatrics For All • Bakersfield, CA

444d • $39,520 - $39,520

About The Position

We are seeking a dedicated and professional Front Desk Receptionist with experience in pediatrics insurance eligibility and verification to join our medical office team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and support in a fast-paced medical environment. This role requires a strong understanding of medical terminology and office procedures, as well as excellent communication skills to enhance patient interactions.

Requirements

• Proven experience in a front desk or receptionist role, preferably in a medical setting.
• Familiarity with medical records management and insurance verification processes.
• Strong knowledge of medical terminology to facilitate effective communication within the office.
• Experience with Epic or similar electronic health record systems is preferred.
• Excellent organizational skills with attention to detail for documentation review.
• Ability to handle multiple tasks simultaneously while maintaining a professional demeanor.
• Bilingual proficiency is a plus, enhancing communication with diverse patient populations.
• Strong interpersonal skills to foster positive relationships with patients and staff alike.

Responsibilities

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette.
• Schedule appointments and maintain the appointment calendar efficiently.
• Verify insurance information and assist patients with any inquiries regarding their coverage.
• Utilize office software for patient management and documentation purposes.
• Communicate effectively with both English-speaking and bilingual patients to enhance their experience.

Benefits

• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed